AI-native virtual care, FHIR backed and EHR synced
Widal partnered with a multi-state direct primary care network to ship an AI-native virtual care platform: FHIR-backed encounter capture, bidirectional EHR sync, RPM ingestion, and clinical workflow automation. Built as a brownfield overlay on the operator's existing stack, not a replatform.
The number that moved
Multi-state
DPC network footprint.
Virtual care that fits a working clinical operation.
- 01
Replace ad hoc telehealth and chart workflows with a unified encounter model, without disrupting existing clinician routines.
- 02
Sync structured encounter and observation data with the operator's existing EHR in both directions, with low latency.
- 03
Ingest real-world remote patient monitoring streams (BP cuffs, CGMs, scales) into the same clinical inbox, without flooding the team.
- 04
Automate the predictable parts of the workflow (intake, follow-up tasks, documentation) so the clinical team spends its time on the work that needs a human.
Encounter, sync, monitor, automate.
- 01
Designed the encounter and observation model around FHIR R4 resources, so EHR sync and downstream analytics share one shape of data.
- 02
Built bidirectional EHR sync against the operator's existing system with conflict resolution at the resource level.
- 03
Ingested RPM device streams into a per-patient state machine that flags meaningful change and ignores noise, integrated into the clinician inbox.
- 04
Layered an agentic workflow tier on top: documentation drafting, follow-up task generation, and intake summarization, with explicit clinician review gates.
- 05
Shipped HIPAA-aligned infra: segregated PHI, BAA-only vendors, audit logging on every state transition.
A working virtual care platform, in production.
- 01
Cut encounter cycle time across the operator's clinical team.
- 02
Unified telehealth, RPM, and asynchronous care into a single inbox and chart.
- 03
Removed manual chart double-entry between virtual encounters and the EHR of record.
- 04
Reduced documentation overhead on the clinical team by automating the predictable parts under clinician review.
Multi-state
DPC network footprint
Bidirectional
EHR sync, FHIR R4
BAA
HIPAA-aligned, BAA-only vendors
A two-week architecture read, then a forward deployed pod for the build. We work the way the operator already measures.
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